Each time employee monitoring is mentioned, business executives nod their heads in agreement while employees suddenly go quiet. It’s a debatable topic.
From the business’ perspective, employers tracking employees means boosting employee proficiency and simplifying processes. For employees, however, it elevates mistrust issues, stress levels, and frustrations. But that is mostly because managers fail to explain to their employees the benefits of employee monitoring software.
What is employee monitoring software?
This is a tool that enables real-time tracking of employees’ work-related tasks such as email exchanges, visited websites, project performances, attendance hours, and more. It can help employees manage their responsibilities without a manager hovering over them. Its popularity is growing with a report from Crowd Research Partners showing that the percentage of organizations deploying some types of employee monitoring systems has grown to 94% in 2017 from the previous year’s 42%. Moreover, the same study said that 93% monitor access to sensitive data.
Reasons Why Your Company Needs Employee Monitoring Software
Below are 8 reasons why you need employee monitoring software in your company:
1. Spot errors in real-time
Having your eyes and ears on your staff all day provides you with the opportunity to spot mistakes that could happen in the workplace all throughout. If you see someone committing a mistake, you can reach out to them quickly to inform and compel them to correct it right away. If it’s not an immediate issue, you may note it in your employee’s file for a while and bring it up during his or her performance review.
One area you need to watch out for that may be a result of misuse or employee errors is data breaches. Research from Verizon shows that 58% of data breaches in the healthcare industry came from insiders. Employee computer monitoring software can potentially avert data breaches by picking up on employee misuse or errors and correcting them right away. Hence, it’s also important to setup your employee monitoring policy.
2. Increase employee efficiency
When employees know that their behavior and performance are being monitored, this can automatically affect the efficiency of employees. Employees will be more likely to impose self-discipline, concentrate on their job and minimize work distractions, which will, in turn, enhance overall business productivity.
Moreover, since you can see problems as they arise, it will also help you address the most relevant issues as soon as possible. Consequently, it saves you money and time in resolving issues and, at the same time, increases your business profitability as a whole.
3. Boost productivity
How employees spend their time during working hours can affect your business productivity as a whole and your revenues, eventually. With employee screen monitoring software in place, you can see how they spend their time, which can help you find ways to make your workforce productive.
For instance, monitoring employees at work on their internet usage is essential. Once you find out that one of them spends a lot of his time using the internet for non-work-related things, then you can immediately call his attention and let him know the importance of dedicating more of his time to company business.
Employees, on the other hand, can be able to know when they are most productive at work. A monitoring system can quickly generate such information for recording and analysis. That way, it provides them with criteria to analyze their work output and personal efficiency. For instance, if they found out that they are most productive during the morning, they can plan their workday to complete essential tasks before noon, and schedule the long meetings for the afternoon. They will know exactly how to avoid idle time at work. Employee scheduling tools can also be used. You can compare FinancesOnline reviews for different product options.
4. Identify employees breaking company rules
As you have the right to expect your employees to be honest, you also have the right to fire the dishonest ones. Your objective, then, is to catch these employees who often act as if they’re above the policies. A monitoring system in place will help you catch them in the act of violating company rules in the absence of management. With that, you can enforce disciplinary measures right away.
5. Recognize the jobs well done
The capability to see the things your employees are excelling at provides you the chance to recognize them for a job well done. A recognition backed up by evidence generated from the monitoring system can reduce the trust issues your employees have with the idea of being monitored. They’ll surely accept a system that benefits them in no time. They’ll feel more comfortable about how it works and have a better sense of the things it would like to achieve.
6. Determine employees’ strengths
You don’t only want to know the things you’re doing wrong. You also want to know the things you’re doing right so you can keep doing it and become even better at it. The same holds with your employees. They’d like to be identified with their strengths.
A monitoring system can help you see how your employees perform their duties and take snapshots of the several instances when they do far more than what you have expected of them. You’ll get to know who the super-productive people are.
Employee monitoring software closes the doors on uninformative and biased ‘poor to excellent’ criteria questionnaires which are usually given during annual employee performance reviews. You can now review them regularly and alter behaviors at the moment, instead of waiting for the annual review to address issues.
7. Improve employer-employee relationships
Pouncing on an employee who constantly commits mistakes only encourages intimidation and clumsiness since he or she might develop self-consciousness and anxiety about committing errors. That can reduce employee productivity and can even nurture antipathy towards their managers.
You can improve your relationship with your employees by jotting down their mistakes, instead of pointing them out immediately, especially in the heat of the moment. Bring the issues up later and better timing.
8. Receive accurate and detailed reports
As soon as you start using a real-time employee monitoring system, you will begin receiving comprehensive insights into individual and team performances. First, the information will serve as proof of your staff’s work. Secondly, it can be an invaluable source of information regarding the workforce, resources, budget, and work progress.
How to choose the right employee monitoring software for your company?
When choosing the right tool to use for your company, you first need to understand the features available and which ones are necessary for your business. A system that has virtually all the features can cost more and has a steeper learning curve than those with fewer functionalities. To avoid breaking the bank, you need to strike a balance between affordability and comprehensiveness.
It’s also worth noting that there are pros and cons of employee monitoring. It’s crucial for companies to track their employee’s activities at work. At the same time, some employees may be uncomfortable knowing that they are being monitored. With that, you should explain the purpose of implementing the software and emphasize how it can benefit the organization overall.
Another thing to consider when choosing a tool is the reputation of the company when it comes to customer service and tech support. They need to be responsive enough should you run into any issue requiring their help.