The risk of third-party vendor access
IT services businesses, MSPs and hosting providers need to monitor vendor activity in the company servers to implement SLA and process billing. Also, since employees of third party professional services can access organizational databases, configure servers and often set up IT security systems, they should be treated with the same vigor as other privileged employees and scrutinized for all their activity.
Solution
Fortunately for IT services companies StaffCop offers an activity monitoring solution, that allows administrators to quickly view (and prove) exactly who worked on the servers, when, for how long and what they did to ensure security and process accurate billing and SLAs.
What's more, StaffCop supports ISO 27001 compliance that further ensures an organization’s overall IT security strategies are covered with a single solution.