Remote Employee Monitoring

Track Your Off-Site Team's Activity for Security and Productivity

Insights and Security for Remote Employees with StaffCop

Remote work in all sectors has been steadily increasing over the years. According to a Gallup report, between 2012 and 2016, the number of American employees working remotely had grown by 10 percent. This rise is not restricted to the US; other studies show it is a global phenomenon - an IWG study found that 70 percent of professionals around the world work away from the office at least once a week, and 53 percent at least half of the week.

Gone are the days when remote work was only appealing to employees alone. Today many companies have discovered the benefits of this work model and are now integrating ‘remote-first and ‘agile team’ philosophies into their business operations – including StaffCop. In fact, according to a 2019 study by Owl Labs, 16 percent of global companies are fully remote, and 40 percent are hybrid (companies that offer both remote and in-office options).

Some of the factors driving the adoption of remote working models include: remote work boosts productivity while significantly reducing the costs of office space and other accouterments.

However, like any other system, remote work is not without its challenges: communication issues, loss of productivity due to lack of supervision, feelings of alienation, the difficulty of managing accountability, high turnover, the difficulty of tracking project, timeline and payroll, security concerns - all of which diminish the benefits of remote work.

Fortunately, with the right strategy and tools, you can effectively monitor your remote workers to identify and tackle these issues to fully reap the benefits of a distributed team.

Insights and Security for Remote Employees with StaffCop

Track time and engagement, manage projects, reduce costs and ensure the overall productivity of your remote team with StaffCop’s all-inclusive remote employee monitoring solution. Additionally, with StaffCop’s automated Policy & Rules Engine you can better defend your organization from theft, sabotage, and other threats, either intentional or accidental. StaffCop’s remote user monitoring allows you to:

Monitor virtually all remote employee activity and behavior.

Manage schedule, track time, projects, tasks, and costs.

Use comparative metrics like active vs. idle time, productive vs. unproductive time, session vs. work time to track employee engagement.

Remotely view and control employee desktop.

Implement security policy and rules even when the employee is offline.

1

All-round Activity Monitoring

StaffCop not only monitors all user activity over endpoints, network, servers but also the Cloud covering of over 22 system objects, including web, apps, email, files etc., and on-screen content in real-time.

2

Online and Offline Tracking

StaffCop Agent continues to monitor activity and enforce admin policies and rules even when the user is offline.

3

Productivity Analysis

StaffCop enables you to choose which applications and sites you consider productive and offers administrators thorough reports on how employees spend their time. It also allows you to set up automated alerts to discourage unproductive activity and excessive idleness among your employees.

4

Improved Communications

In an effort to improve communications, StaffCop offers on-time feedback on employee behavior with real-time alerts and notifications.

5

Schedule Management

StaffCop helps organizations manage their employee's schedules by creating precise reports for employees working several shifts and placing holidays or sick leaves on the calendar.

6

Security Policy and Rules Enforcement

The rules engine is a powerful tool that allows you to create rules to define what constitutes insider threats and takes immediate action when rule violation is detected.

7

Live View, Remote Control (RDP) and History Playback

The live view feature allows you to see your employees’ desktops in real-time and, if needed, take full remote control of their systems to prevent malicious activities. With history playback, you can view the past activity and collate evidence for forensic and investigation purposes.

8

Expenses Tracking

StaffCop allows you to manage your employees' schedules, tracks idle time, attendance, breaks, sick leaves, late shifts, absence, etc. And monitor work time, sessions, and activity level to see when your employees are most productive.

Industry Statistics Show the Need for
Insider Threat Prevention Solutions

Remote work is commonplace among companies globally

A 2019 global study reveals 70% of professionals work remotely at least once a week, while 53% work remotely for at least half of the week—source: IWG.

Globally, 70% of People Work Remotely At least One Day in a Week.

Yet, many organizations lack tools and policy for remote work

While remote work is becoming more prevalent on an individual level, organizations still have much work to do to support distributed teams. Source: Upwork

57% of Companies Lack a Remote Work Policy

Remote worker productivity is hinged on engagement

According to a study by igloo, a significant number (70%) of remote employees feel left out of the workplace due to a lack of knowledge sharing and communication practices.

70% Remote Employees Feel Neglected in Workplace

Further, studies show that unattended remote employees can cause security and privacy risks.

A Cisco report found that more than 75% of employees don’t bother with privacy measures when working remotely in a public place.

75% of Remote Employees are not Concerned About Privacy Risks

Types of employee monitoring software

Smart rules & automated alerts

❯

Live view & history playback

❯

instant message monitoring

Keystroke logging

Website monitoring

Email monitoring

file transfer tracking

❯

Remote desktop control

❯

Application monitoring

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Get Complete Visibility on All Remote User Activity

StaffCop is the right solution for you if you want to have complete visibility into the activities of all parties connected to your systems. It visually records every action that all remote users – employees, third-party vendors, and external contractors – make, regardless of the platform they are using - local machine, remote domain, servers, or terminal servers. All system objects like: web, apps, email, file transfers can be tracked in real-time by StaffCop whether they are online or offline. Each object can be structured to take into consideration what needs to be monitored and who has access to the monitored records, allowing for instant administrative oversight in respect to all user activity while complying with any privacy requirements.

Increase Productivity of Your Off-Site Workforce

Besides tracking on-premise, StaffCop also monitors remote employee activity throughout the day, then aggregate that data to produce detailed metrics, such as:

An analysis of work-related vs. non-work-related tasks

Minute-to-minute trend graphs displaying how much time is spent on individual projects.

Prioritize critical projects and ensure your team is focused on them.

Utilize various productivity reports to monitor progress and fine-tune tasks to ensure they meet their productivity goals.

Reduce Administrative Overhead

StaffCop's embedded administrative features automate many repetitive but essential tasks like setting up schedules and tracking attendance, breaks, sick leaves, late shifts, absence, etc.

It also allows you to track the time, performance, and expenses of projects handled by remote employees and contractors, reducing the need for manual invoicing and oversight.

By automatically identifying tasks based on employee apps and web usage, you can reduce project supervision.

Increase Remote Worker Engagement

StaffCop helps you build your own KPIs and metrics to determine remote employee engagement: hours home-based workers are active, time spent on social media, and volume of emails received. It also enables you to track employee performance over a period of time and see if their engagement is decreasing, identify the cause of disengagement and then systematically address them. For example:

You can swiftly address communication issues by identifying which methods work best for your remote team (i.e., email/phone/IM)

Identify high-performing employees vs. laggards automatically to reduce time spent on developing performance reviews.

Prioritize essential projects and ensure your team is focused on them.

Also, the system provides continuous, automated feedback based on employee behavior and activity.

Optimize Workflows and Reduce Cost

StaffCop allows you to track employee active vs. idle time and send unproductive remote workers automated notifications. With payroll reports and activity category breakdown, you can develop a precise estimate of how much time each type of work takes and configure your team's deliverables accordingly, reducing idle times and overtime hours. Using the software's device monitoring feature, you can set a limit on a printer to reduce paper, ink waste and implement similar policies.

Detect Suspicious Behavior with Automated Policy & Rules

Once you've determined what constitutes dangerous or harmful user behavior, StaffCop's sophisticated anomaly engine will automatically detect when an employee deviates from their normal parameters or exceeds acceptable risk levels. The solution can detect anomalies in applications, emails, and networks, file activities and immediately notify administrators of harmful user activity. It can also lock out users or take remote control of the compromised system before any malicious or fraudulent attempts are made.

Track and Audit Remote Logins and Network Activity

StaffCop offers network monitoring tools that facilitate the monitoring of network traffic for all remote users connected to your business network, their identity, location, time, and exact IP ports utilized for the connection. Alerting administrators when suspicious remote user activity is detected is another function of these automated rules. For instance, repeated connection attempts, use of suspicious connection protocols, initiation of specific root processes, login sessions at abnormal hours, etc. Network monitoring allows administrators to block connections or data transmissions from a remote user for individual IP addresses or computers.

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Flexible Deployment Options

Bare Metal

Install on bare metal from our ISO image containing Ubuntu 18.04 and StaffCop or install StaffCop packages on existing Ubuntu 18.04.

Virtual Machine

Install on any OS as a virtual machine from our ISO image, use Virtual Box, VMWare, Hyper-V or any other virtualization system. Easy administrating without risking the host machine.